Refund & Cancellation Policy
Effective Date: 13 September 2026
This Refund & Cancellation Policy applies to enquiries, bookings, service requests, construction and renovation-related engagements provided by Maahi Infra.
1. Website Enquiries
Submitting an enquiry through maahiinfra.com is generally free and does not constitute a purchase, booking, or financial commitment.
Therefore, no refund is applicable for a standard website enquiry.
2. Property Booking
Any property booking, token amount, advance payment, or other payment will be governed by the applicable booking form, agreement, receipt, or written terms provided to the customer.
Cancellation and refund eligibility will depend on the specific terms applicable to that transaction.
3. Property Transactions
Property purchase and sale transactions may involve multiple parties and contractual obligations.
Any refund relating to a property transaction will be handled according to the relevant agreement and applicable law.
4. Construction & Renovation Services
For construction or renovation projects, cancellation and refund terms will be governed by the quotation, work order, agreement, or other written document accepted by the customer.
Costs already incurred for materials, labour, design, transportation, professional services, or other approved work may be non-refundable where permitted by the applicable agreement and law.
5. Site Visits
If a site visit has been scheduled and subsequently cancelled or rescheduled, customers should contact Maahi Infra as soon as reasonably possible.
Any charges, if applicable, will be communicated before the service is confirmed.
6. Refund Processing
Where a refund is approved, it will generally be processed using the original payment method or another mutually agreed method.
Processing time may depend on the payment provider, bank, or other financial institution.
7. Non-Refundable Charges
Where applicable, certain amounts may not be refundable, including charges already paid to third-party service providers or expenses already incurred in connection with a customer’s confirmed request.
The applicable written agreement will prevail.
8. Cancellation Request
Cancellation or refund requests should be submitted using our official contact details.
Please include:
- Customer name
- Registered mobile number
- Email address
- Booking/order/reference details, if applicable
- Reason for cancellation
- Payment details or proof of payment, where required
9. Review of Requests
Each refund or cancellation request will be reviewed based on the applicable agreement, payment records, service status, and applicable laws.
Approval of a refund is not automatic.
10. Policy Changes
Maahi Infra reserves the right to update this policy from time to time. Updated terms will be published on this page.
11. Contact
Maahi Infra
Raipura, Raipur, Chhattisgarh – 492001, India
Email: info@maahiinfra.com
Phone: 9039037061, 9039037062, 9039037063, 9039037064, 9039037065